What is happening?

Starting Summer 2007, and continuing into the Fall 2007 semester, major changes will affect the University of Idaho's employees' e-mail services. The University of Idaho's current e-mail system, Sun Microsystems iPlanet, is being replaced with Microsoft Exchange. This transition will only affect faculty and staff employees. Students will continue to migrate to the new "VandalMail Live."

What is the timeline for this project?

Start Date	End Date	Description
April 1st	June 20th	Build out and initial 50 accounts
June 21st	August 10th	Testing, Documentation and Migrate Early Adopters
June 21st		Department Technical Support Personnel Training
August 10th	September 3rd	Welcome Back Students!
September 4th	October 12th	General Account Migration
September 6th		Open Training Sessions
October 13th	October 14th	"Flash" Migration for the remainder of iPlanet accounts
October 22nd	October 26th	Final move of remaining OnTime calendar data
November		iPlanet system is shutdown
January 1st		OnTime service is shutdown

Where can I find specific information about Exchange.

Please read our FAQ page for information about client setup and other topics.

Will my email address change?

No, your email address, username and password will all remain the same.  Make sure you know your current password as you will be prompted for it.

How do I become an "Early Adopter"?

If you would like to become an "early adopter" please contact the ITS Help Desk by e-mail at helpdesk@uidaho.edu.  Early Adopters have the chance to test out the new system and to provide feedback while we are still in the testing phases.  The information we gather from Early Adopters greatly helps us when it comes time to support the entire campus.

How long will the migration take?

Please allow plenty of time for the migration to complete.  Depending on the size and number of emails you have it could take up to a few hours.  If you are unable to access your email after a few hours please contact the Help Desk at 885-4357.
 

How will this upgrade affect OnTime calendaring on campus?

Warning: During the migration special considerations should be made for calendar use.

• If you are currently using the OnTime calendar service you will need to wait until all users within your department, or division, have been migrated before using the new Outlook calendar exclusively.  This will decrease the confusion about which calendar system has the correct up-to-date information.
• Keep in mind the non-department access you provide to both user and resource calendars.  For instance, do you maintain the schedule for a department conference room?
• Once you have migrated and verified you no longer need your OnTime calendar please contact the Help Desk to have the calendar deleted.  This will ensure no one improperly uses your old calendar information.  You may request your OnTime calendar be deleted at any time.
• Appointments and tasks will NOT be automatically migrated from OnTime to Outlook.  You will want to review your OnTime calendar content and transfer appointments you want to maintain in the new system.  Access to OnTime will be provided for historical reference after the migration is complete.
• With calendaring now in Outlook, Outlook Web Access, and Entourage, click for general questions regarding calendaring on the new system.
   

Where can I provide feedback?