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  QUESTIONS?
Contact the
ITS Help Desk

helpdesk@uidaho.edu
1-208-885-HELP (4357)
Teaching & Learning Center Room 128
  Supported Software (2008)   
This is a list of software the Help Desk is able to provide assistance with. If you need to purchase any of the programs listed you may contact the UI Bookstore. In office assistance with additional software products is available through the OnSite services group. Microsoft Frontpage support is available through the Center for Teaching Innovation (CTI).

Operating Systems:

  • Mac OS X
  • Windows XP Pro

Wireless Networking:

PC Software:

  • Office 2003/2007
    • Word
    • Outlook
    • PowerPoint
    • Excel
    • OneNote
  • Internet Explorer 7+
  • SSH.com Secure Shell and FTP
  • Putty SSH
  • Firefox Web Browser
  • Thunderbird E-mail Client
  • CoreFTP
  • Symantec AntiVirus Corporate Edition
  • Novell Netware Client (Current version)
  • Microsoft Defender
  • Spybot

Macintosh Software:

  • Office 2004/2008
    • Word
    • Excel
    • Entourage
    • PowerPoint
  • Fetch
  • Safari
  • Mail
  • Firefox Web Browser
  • Thunderbird E-mail Client

UI Applications:

  • Vandal Live Mail/Outlook Web Access
  • Blackboard (Passwords only)
  • Banner Connectivity and Printing
  • Spam and Antivirus Filtering
  
   
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