Unresolved outages or outages within the past 2 weeks.
| Type: |
Planned |
| Time: |
6/22/2009 4:30:00 PM |
| Est. Duration: |
2-5 hours |
| Subject: |
Risk of outage, Admin NOC |
| Description: |
Electrical work will be happening in the back room of the NOC, although nothing is expected to happen, there is a greater risk than normal for an outage to occur.
-- rusca
|
| Resolution Time: |
|
| Resolution: |
-- rusca
|
| Type: |
Planned |
| Time: |
6/23/2009 5:00:00 PM |
| Est. Duration: |
1-2 hours |
| Subject: |
Outage: Multiple Building Firmware Upgrade |
| Description: |
The HP Procurve 2610 switches will be getting a firmware upgrade to R.11.30 to the primary image and R.11.25 to the secondary image. The upgrades will start at 5:00P.M.
The buildings to be included are:
001 - Admin
095 - Kappa Delta
441 - Alpha Kappa Lambda
444 - Delta Chi
445 - Delta Sigma Phi
448 - Kappa Sigma
449 - Alpha Gamma Rho
451 - Phi Delta Theta
454 - Pi Kappa Alpha
455 - Sigma Alpha Epsilon
456 - Sigma Chi
460 - Alpha Gamma Delta
466 - Pi Beta Phi
The HP Procurve 6200yl switches will be getting a firmware upgrade to K.13.63 to the primary image and K.13.45 to the secondary image. The upgrades will start at 5:30P.M.
The buildings to be included are:
014 - Law
020 - SUB
025 - Ag Sci / Ag Biotech
028 - JEB
047 - Renfrew
052 - Tower
055 - Forestry
097 - Commons
111 - Engineering Physics
114 - Kibbie Dome
423 - Gauss Engin
534 - South Hill
548 - LLC
550 - Wallace
570 - North Campus Center
689 - Facilities West
Monitoring will be disabled.
-- bhays
-- bhays
|
| Resolution Time: |
6/23/2009 6:30:00 PM |
| Resolution: |
All devices have been upgraded successfully. Monitoring is enabled.
-- bhays
|
| Type: |
Planned |
| Time: |
6/23/2009 8:30:00 PM |
| Est. Duration: |
0-30 minutes |
| Subject: |
www.webpages.uidaho.edu outage |
| Description: |
The DNS record for www.webpages.uidaho.edu will be updated at 5:05 PM on Tuesday with the IP address of our Microsoft Web Servers. This is in preparation for a piece of the Novell Replacement Project that will move content from the Novell Servers to the Microsoft Servers.
From the perspective of serving Novell personal web pages, there should be no outage. From the perspective of other services resolving www.webpages.uidaho.edu for other purposes, the address will no longer point to the Novell Servers.
-- kreagan
-- kreagan
|
| Resolution Time: |
6/23/2009 8:40:00 PM |
| Resolution: |
The change was made and web pages are serving for the Novell personal home directories.
-- kreagan
|
| Type: |
Current |
| Time: |
6/25/2009 3:00:00 PM |
| Est. Duration: |
30-60 minutes |
| Subject: |
VPN Outage |
| Description: |
UI VPN services are currently unavailable. Netteam is investigating root cause and resolution.
-- stevend
-- stevend
|
| Resolution Time: |
6/25/2009 3:47:00 PM |
| Resolution: |
UI VPN services are operational. Netteam will investigate root cause.
-- stevend
|
| Type: |
Planned |
| Time: |
6/25/2009 5:00:00 PM |
| Est. Duration: |
0-30 minutes |
| Subject: |
Risk of outage: web/ftp/shell services |
| Description: |
Unix1 requires maintenance to address filesystem issues.
While this is being performed the system will be unavailable. Unix services will be provided by unix2 during this time, but users connected to unix1 will be disconnected.
-- rfaux
-- rfaux |
| Resolution Time: |
6/25/2009 5:15:00 PM |
| Resolution: |
Maintenance has been completed and system is back up. No service outage was noted.
-- rfaux |
| Type: |
Planned |
| Time: |
6/25/2009 5:10:00 PM |
| Est. Duration: |
0-30 minutes |
| Subject: |
Ux-util1 outage. |
| Description: |
Ux-util1 requires a reboot to clear some process errors.
-- rfaux
-- rfaux |
| Resolution Time: |
6/25/2009 5:20:00 PM |
| Resolution: |
System is back up and functioning properly.
-- rfaux |
| Type: |
Planned |
| Time: |
6/26/2009 4:30:00 PM |
| Est. Duration: |
30-60 minutes |
| Subject: |
Risk of Outage - Email Firewall |
| Description: |
ITS technicians will be installing the new Email firewall servers into their racks on Friday evening after business hours. No outage is anticipated but in the event that an unexpected outage occurs to one of the clustered nodes while the other is being power-cycled a brief outage might occur.
-- timcurry
-- timcurry
|
| Resolution Time: |
6/26/2009 6:30:00 PM |
| Resolution: |
Servers installed satisfactorily. No outage was noted.
-- timcurry
|
| Type: |
Planned |
| Time: |
6/26/2009 5:00:00 PM |
| Est. Duration: |
0-30 minutes |
| Subject: |
ux-util1 briefly unavailable |
| Description: |
ux-util1 is continuing to have non-critical issues due to
third party software. Start-up of this product has been disabled, but a reboot will be required to clear the problems.
-- rfaux
-- rfaux
|
| Resolution Time: |
6/26/2009 5:20:00 PM |
| Resolution: |
The system is available again.
-- rfaux
|
| Type: |
Current |
| Time: |
6/30/2009 5:00:00 PM |
| Est. Duration: |
0-30 minutes |
| Subject: |
Risk of Outage: UI VPN Services |
| Description: |
NetTeam will be making a configuration change to the UI VPN concentrator at 5:00PM today. The change is being made in an attempt to resolve problems affecting users of third-party VPN clients. We do not expect any outage, but the change could disrupt service to Cisco VPN clients and connections.
-- kurts
-- kurts
|
| Resolution Time: |
7/1/2009 9:00:00 AM |
| Resolution: |
The configuration change made yesterday resolved the issue encountered by all users that reported trouble. No VPN service outage reported.
-- kurts
|
| Type: |
Planned |
| Time: |
7/1/2009 5:00:00 PM |
| Est. Duration: |
30-60 minutes |
| Subject: |
Brief Exchange Email Outage for Service Patch |
| Description: |
Exchange Email customers will experience two brief (~90 second) outages Wednesday evening as the cluster nodes are failed over to support patching that addresses an ongoing memory leak in the STORE.EXE service.
-- timcurry
-- timcurry
|
| Resolution Time: |
7/1/2009 5:05:00 PM |
| Resolution: |
Patching delayed - STORE.EXE was restarted in order to recover memory. Restart successful. Outage noted less than 10 seconds. All queues empty; mail flow verified.
-- timcurry
|
| Type: |
Planned |
| Time: |
7/1/2009 5:30:00 PM |
| Est. Duration: |
0-30 minutes |
| Subject: |
Risk of Outage: UNIX web/ftp/shell services. |
| Description: |
One of the servers behind unix.uidaho.edu requires maintenance. While this work is being performed unix1.its.uidaho.edu will be unavailable. No general outage of services is expected, but users connected to this machine will be disconnected.
-- rfaux
-- rfaux
|
| Resolution Time: |
7/1/2009 6:00:00 PM |
| Resolution: |
System is back in service. No outage was noted.
-- rfaux
|
| Type: |
Planned |
| Time: |
7/1/2009 5:45:00 PM |
| Est. Duration: |
0-30 minutes |
| Subject: |
Compile |
| Description: |
Compile requires system maintenance. During this time it
will not be available to users.
-- rfaux
-- rfaux
|
| Resolution Time: |
7/1/2009 6:00:00 PM |
| Resolution: |
System is back in service.
-- rfaux
|
| Type: |
Planned |
| Time: |
7/2/2009 3:15:00 PM |
| Est. Duration: |
0-30 minutes |
| Subject: |
Risk of Outage |
| Description: |
The Server Systems Team is going to remove static route entries on the Domain Controllers.
This is being posted as a risk of outage; no outage is expected.
-- kreagan
-- kreagan
|
| Resolution Time: |
7/2/2009 3:30:00 PM |
| Resolution: |
Changes were made, no outage occured.
-- kreagan
|
| Type: |
Planned |
| Time: |
7/3/2009 6:45:00 PM |
| Est. Duration: |
0-30 minutes |
| Subject: |
Restart of ADDC3 and Ginkgo |
| Description: |
To attempt to resolve problems with password syncronization between AD and UI eDirectory, the servers ADDC3 and Ginkgo will be restarted. Some users may experience a brief disconnect after which they should be prompted for credentials.
-- jflynn
-- jflynn
|
| Resolution Time: |
7/3/2009 8:15:00 PM |
| Resolution: |
Both servers have been restarted and PW sync appears to be working now. SST will continue to monitor this service.
-- jflynn
|
| Type: |
Planned |
| Time: |
7/3/2009 7:00:00 PM |
| Est. Duration: |
0-30 minutes |
| Subject: |
Restart of CIFS service on ADSCluster |
| Description: |
CIFS has failed on the ADSCluster. The service will be restarted. There may be a brief disruption for users during the restart.
-- jflynn
-- jflynn
|
| Resolution Time: |
7/3/2009 8:23:00 PM |
| Resolution: |
CIFS has been restarted on both ADS Cluster physical nodes. Services are currently all online.
-- jflynn
|
|
|
